Publications

Published work and scholarly contributions.

Dr. Huang's publication record spans tourist engagement theory, cross-cultural tourist behaviour, hospitality consumer psychology, text mining, tourism education, post-pandemic travel, and destination resilience.

Journal Publications

Published journal articles and editorial work.

This page lists published work with coauthors credited. Publisher PDFs are not hosted here unless rights allow; DOI, publisher, Google Scholar, and ORCID links should be used for access and citation checks. Study notes are high-level public summaries and do not report unpublished data or detailed results.

2026 | Tourism and Hospitality

Huang, S., & Senbeto, D. L. (2026). Perspectives on destination resilience and innovation in sustainable tourism. Tourism and Hospitality, 7(3), 82.

Editorial contribution on destination resilience, sustainable tourism innovation, and tourism futures.

DOI

2025 | Tourism and Hospitality

Liang, Y., Huang, S., & Choi, H. C. (2025). From malls to markets: What makes shopping irresistible for Chinese tourists? Tourism and Hospitality, 6(4), 216.

Research on Chinese tourist shopping experiences, destination value, satisfaction, and loyalty.

DOI

2024 | International Journal of Tourism Research

Guo, C., Lu, X., Huang, S., Zhao, Y., & Zhao, D. (2024). Understanding the post-pandemic travel intentions among Chinese residents: Impact of sociodemographic factors, COVID experiences, travel planned behaviours, health beliefs, and resilience. International Journal of Tourism Research, 26(4), e2752.

Post-pandemic travel research connecting health beliefs, resilience, and planned travel behaviour.

DOI

2024 | Tourism and Hospitality

Zhou, F., Huang, S., & Matthews, M. (2024). Understanding solo female travellers in Canada: A two-factor analysis of hotel satisfaction and dissatisfaction using TripAdvisor reviews. Tourism and Hospitality, 5(1), 167-186.

Online review research on solo female travel, hotel experience, satisfaction, and dissatisfaction.

DOI

2023 | Creative Education

Huang, S., Matthews, M., Liang, L. J., & Choi, H. S. C. (2023). Instrumental support and its impact on psychological capital and well-being in online learning: A study of hospitality and tourism students. Creative Education, 14(10), 1984-2008.

Scholarship of teaching and learning on student support, psychological capital, and well-being.

DOI

2023 | Family and Consumer Sciences Research Journal

Huang, S., Liang, L. J., Choi, H. S. C., & Pang, S. F. (2023). Canadians' travel knowledge acquisition during the pandemic: A cognitive mediation model approach. Family and Consumer Sciences Research Journal, 51(4), 247-261.

Research on travel knowledge acquisition, media use, and pandemic-era travel decision processes.

DOI

2022 | Sustainability

Huang, S., Liang, L. J., & Choi, H. S. C. (2022). How we failed in context: A text-mining approach to understanding hotel service failures. Sustainability, 14(5), 2675.

Hotel service failure research using guest-comment data and computational text analysis.

DOI

2022 | Journal of Hospitality and Tourism Insights

Wan, Z., Huang, S., & Choi, H. C. (2022). Modification and validation of the travel safety attitude scale (TSAS) in international tourism: A reflective-formative approach. Journal of Hospitality and Tourism Insights, 5(5), 1002-1021.

Measurement and validation work on travel safety attitudes in international tourism.

DOI

2021 | Tourism Analysis

Huang, S., Choi, H. C., Shen, Y., & Chang, H. (2021). Predicting behavioral intention: The mechanism from pre-trip to post-trip. Tourism Analysis, 26(4), 279-292.

Tourism behaviour research connecting pre-trip and post-trip experience processes.

DOI

2021 | Revista Turismo & Desenvolvimento

Huang, S., & Yi, S. (2021). Exploring creative tourist experience: A text-mining approach based on TripAdvisor reviews of a cooking workshop in Lisbon, Portugal. Revista Turismo & Desenvolvimento, 36(1), 135-148.

Creative tourism research using online review analysis in a Lisbon experience setting.

DOI

2021 | Journal of Hospitality Marketing & Management

Shen, Y., Huang, S., Choi, H. S. C., & Morrison, A. M. (2021). Does brand love matter to casual restaurants? A multi-group path analysis. Journal of Hospitality Marketing & Management, 30(5), 630-654.

Hospitality consumer behaviour research on brand love, segmentation, and restaurant evaluation.

DOI

2020 | Journal of Hospitality and Tourism Management

Choi, H. S. C., Huang, S., Choi, H., & Chang, H. (2020). The effect of flight attendants' physical attractiveness on satisfaction, positive emotion, perceived value, and behavioral intention. Journal of Hospitality and Tourism Management, 44(1), 19-29.

Hospitality and tourism consumer behaviour research on service encounters and perceived value.

DOI

2019 | The Service Industries Journal

Huang, S., & Choi, H. S. C. (2019). Developing and validating a multidimensional tourist engagement scale (TES). The Service Industries Journal, 39(7-8), 469-497.

Foundational tourist engagement scale-development work.

DOI

2018 | Journal of Destination Marketing & Management

Shen, Y., Joppe, M., Choi, H. S. C., & Huang, S. (2018). Domestic tourism of Chinese in Canada: Distinct differences. Journal of Destination Marketing & Management, 8, 125-136.

Destination marketing research on Chinese domestic tourism in Canada.

DOI

2017 | European Journal of Tourism Research

Huang, S., & Choi, H. S. C. (2017). Understanding Canadian and US tourists: A self-concept based segmentation study. European Journal of Tourism Research, 16, 201-213.

Cross-border tourist segmentation research using self-concept theory.

DOI

2017 | International Journal of Tourism Sciences

Choi, H. S. C., Huang, S., Flaherty, J., & Khazaei, A. (2017). Segmenting wine tourists in Niagara, Ontario using motivation and involvement. International Journal of Tourism Sciences, 17(3), 198-212.

Wine tourism segmentation research in Niagara, Ontario.

DOI

2017 | Social and Environmental Accountability Journal

Aung, M., Bahramirad, S., Burga, R., Hayhoe, M., Huang, S., & LeBlanc, J. (2017). Sense-making accountability: Netnographic study of an online public perspective. Social and Environmental Accountability Journal, 37(1), 18-32.

Netnographic work on online public perspectives and accountability.

DOI

2016 | International Journal of Tourism Sciences

Huang, S., LeBlanc, J., & Choi, H. S. C. (2016). How do Chinese tourists differ from Caucasian tourists? An empirical study from the perspective of tourists' self-concept. International Journal of Tourism Sciences, 16(4), 222-237.

Cross-cultural tourist behaviour research grounded in self-concept theory.

DOI

Book Chapters

Edited-volume contributions.

2023 | Edward Elgar Publishing

Huang, S. (2023). Customer engagement conceptualization and conceptual links. In R. A. Rather & H. Ramkissoon (Eds.), Handbook of customer engagement in tourism marketing (pp. 56-72). Edward Elgar Publishing Ltd.

Book chapter on customer engagement concepts and theoretical connections in tourism marketing.

DOI Publisher

2017 | SAGE Publications

Huang, S., & Choi, H. S. C. (2017). Cruise tourism. In L. Lowry (Ed.), The SAGE international encyclopedia of travel and tourism (pp. 316-318). SAGE Publications, Inc.

Encyclopedia entry on cruise tourism.

Publisher

Publication Clusters

Areas that organize future publication updates.

Tourist engagement and value co-creation

Scale development, engagement theory, customer engagement, and experience quality.

Chinese and cross-cultural tourist markets

Chinese tourists, diaspora travel, segmentation, shopping tourism, and post-pandemic travel.

Hospitality consumer behaviour

Perceived value, satisfaction, loyalty, brand love, service evaluation, and service failure.

Text mining and online review analysis

TripAdvisor reviews, hotel guest comments, qualitative coding, and computational text analysis.

Tourism and hospitality education

Student engagement, online learning, psychological capital, and well-being.

Destination resilience and sustainable futures

Recovery, innovation, resilience, and sustainable tourism development.